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OurAim to develop and distribute complete software solutions
for the service and repair industry. Our goal is to provide software solutions that
will simplify or eliminate the menial tasks involved in running a servicing and
repair business, allowing you to spend your valuable time on what you do best —
providing your unique services to your customers.
Our customer base extends to four
continents and includes store chains and major manufacturers. They include a diverse
cross-section of industries such as audio/video repair, camera repair, clock repair,
computer repair, industrial electronics repair, jewelry repair, luggage repair,
musical instrument repair, surgical instrument repair, watch repair ... and the
list goes on. Makes full-featured service management software solutions for Repair
Shops that receive items for repair, and Retail Stores or Repair Depots that send
out all of their repairs. Each software feature has been designed to save your business
time and money so that the software pays for itself over and over. And our commitment
to ongoing development leads to fresh new features that keep you in close touch
with your customers and ahead of the competition.
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SAVING YOUR BUSINESS TIME AND MONEY:
The time spent by your staff phoning your customers is considerably reduced
when the At Your Service – Internet Utility automatically e-mails or faxes estimate
notices, pickup notices, overdue payment collection notices, and status reports
The number of phone calls from your customers is considerably reduced because your
customers can check repair status and courier shipments themselves on your Website;
they can receive regular report status updates via e-mail or fax; they can approve
or refuse estimates via the repair status web site or by clicking on a hyperlink
in the estimate they receive via e-mail When customers do phone, current repair
status and courier shipment information can be pulled up in seconds with just a
few keystrokes, thereby reducing time spent on the telephone Data entry is accelerated
by dozens of time-saving features including numerous defaults that are filled in
automatically; dropdown lists that automatically match choices based on the first
few keystrokes; quick entry of standard paragraphs of text; keystroke macros for
automated scripts; support for bar code scanners; and much more Some standard procedures
can be processed as batches rather than having to update individual records Repair
and financial stastics and patterns are instantly available to assist in quickly
making accurate estimates based on past history. An analysis of bottlenecks in the
various steps of the repair process help to identify areas in which time delays
can be reduced and the overall throughput of the business can be improved All forms
and reports can be e-mailed or faxed directly from within the software, thereby
eliminating the need to print them first.
Saving Your Business Money:
All of the time savings outlined in the previous section directly result
in related cost savings Our plain paper system eliminates the need for costly pre-printed
forms; it allows faxing directly from within the program, thereby eliminating the
wasted paper used when they are printed first; and it minimizes the number of printers
needed Book keeping and accounting expenses are considerably reduced since invoices,
statements, receivables, taxes, and revenue analysis reports are automatically calculated
and generated Business revenues can be analyzed based on groupings such as makes
and models being repaired, advertising methods, geographic regions, etc. in order
to help you make wise financial decisions In many areas, computer software has a
high depreciation rate for a rapid business expense write-off |